Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality Ivanov Stanislav
Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality Ivanov Stanislav Using a combination of theoretical discussion and real-world case studies, this book…
Specifikacia Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality Ivanov Stanislav
Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality Ivanov Stanislav
Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality.
With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies.