Responsibility and Public Services Davis Richard
Richard Davis is a founding member of Vanguard Consulting in the UK, and has worked with John Seddon for over 25 years. His was a significant role in developing the Vanguard method, which has allowed…
Specifikacia Responsibility and Public Services Davis Richard
Richard Davis is a founding member of Vanguard Consulting in the UK, and has worked with John Seddon for over 25 years. His was a significant role in developing the Vanguard method, which has allowed for dramatic improvements in public services.In this important book, Richard turns his attention to the important issue of 'responsibility' - on both the government's part and that of the users. While government wrestles with how to cut the cost of services, Davis shows that government can provide responsible, sustainable and effective services significantly more cheaply by focussing on what is of 'value' to individuals and communities. What is of 'value' can only be determined by fully understanding the context in which problems arise and then providing tailored support to get people's lives back on track and as quickly as possible.The emphasis changes from supplying
BTEC First in Public Services
Responsibility and Control