Harnessing Complexity for Better Outcomes in Public and Non-profit Services
Harnessing Complexity for Better Outcomes in Public and Non-profit Services ePDF and ePUB available Open Access under CC-BY-NC-ND licence. Building on research in public health, social epidemiology…
Specifikacia Harnessing Complexity for Better Outcomes in Public and Non-profit Services
Harnessing Complexity for Better Outcomes in Public and Non-profit Services
ePDF and ePUB available Open Access under CC-BY-NC-ND licence. Building on research in public health, social epidemiology and the social determinants of health, this book presents complexity theory as an alternative basis for an outcome-oriented public management praxis. How can public services and social interventions create and sustain good outcomes for the populations they serve?
It advances two practical approaches: Human Learning Systems (a model for public service reform) and Learning Partnerships (a model for research and academic engagement in complex settings). It takes a critical approach towards New Public Management and provides new conceptual inroads for reappraising public management in theory and practice. With up-to-date and extensive discussions on public service reform, this book provides practical and action-oriented guidance for a radical change of course in