Lean Solutions: How Companies and Customers Can Create Value and Wealth Together Womack James P.Paperback
Lean Solutions: How Companies and Customers Can Create Value and Wealth Together Womack James P.Paperback A massive disconnect exists between consumers and providers today. Computers, cars, and even…
Specifikacia Lean Solutions: How Companies and Customers Can Create Value and Wealth Together Womack James P.Paperback
Lean Solutions: How Companies and Customers Can Create Value and Wealth Together Womack James P.Paperback
A massive disconnect exists between consumers and providers today. Computers, cars, and even big-box retail sites promise to solve our every need. Consumers have a greater selection of higher quality goods to choose from and can obtain these items from a growing number of sources.
Why is it that, when our computers or our cell phones fail to satisfy our needs, virtually every interaction with help lines, support centers, or any organization providing service is marked with wasted time and extra hassle? So why aren't consumers any happier?Because everything surrounding the process of obtaining and using all these products causes us frustration and disappointment. And who among us hasn't spent countless hours in the waiting room at the doctor's office, or driven away from the mechanic only to have the fix engine light go on?In their bestselling business classic Lean Thinking,