The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share Gingiss Dan
The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share Gingiss Dan Competition is tougher than ever these days and competing on price or product just…
Specifikacia The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share Gingiss Dan
The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share Gingiss Dan
Competition is tougher than ever these days and competing on price or product just doesn't work as well anymore. The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. So how can companies stand out in a crowded marketplace that is constantly evolving?The answer is customer experience, and the best part about customer experience is that it's delivered by human beings which are unique to a company.
By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company's best marketers and salespeople.