Disney U: How Disney University Develops the Worlds Most Engaged, Loyal, and Customer-centric Employees Lipp DougPevná vazba
Disney U: How Disney University Develops the Worlds Most Engaged, Loyal, and Customer-centric Employees Lipp DougPevná vazba With a Foreword by Jim Cora, former Chairman of Disneyland International…
Specifikacia Disney U: How Disney University Develops the Worlds Most Engaged, Loyal, and Customer-centric Employees Lipp DougPevná vazba
Disney U: How Disney University Develops the Worlds Most Engaged, Loyal, and Customer-centric Employees Lipp DougPevná vazba
With a Foreword by Jim Cora, former Chairman of Disneyland International "A leadership blueprint, applicable in any organization." -- Captain D. Navy (Ret.), and author of It's Your Ship "When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! Michael Abrashoff, U.S.
Now, anyone can know these secrets of success thanks to Doug Lipp's informative book. There, I learned the fundamentals of guest service that consistently gave Disney a tremendous advantage in the marketplace. No matter what your business, the lessons taught at DisneyUniversity will prove invaluable." -- Michael Eisner, Former CEO and Chairman, The Walt Disney CompanyWhen it comes to world-class employees, few organizations rival Disney.
Famous for their friendliness, knowledge, passion, and superior customer