Customer Service Timm Paul R.
Customer Service Timm Paul R. Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. This edition…
Specifikacia Customer Service Timm Paul R.
Customer Service Timm Paul R.
Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. This edition features more on social networking, trustability, and customer service trends. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.
Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success. Information is also included on internal customers, emerging technologies, and stress-reducing techniques.
Customer Service Timm Paul R.
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