Words of Power Amdur Ellis
Aggression touches all of our lives. Whether it is a customer or angry coworker, an upset family member, a fellow student at school or college, or a stranger we bump into on the street, all of us, at…
Specifikacia Words of Power Amdur Ellis
Aggression touches all of our lives. Whether it is a customer or angry coworker, an upset family member, a fellow student at school or college, or a stranger we bump into on the street, all of us, at times, must deal with aggressive people. Ellis Amdur has become well-known for his series of profession-specific books on dealing with aggressive and emotionally disturbed individuals. These books, however, are for specialists: police, hospitals, fire/EMS, social services, to name a few. Words of Power is different. It is written for ordinary people who may, on occasion, have to deal with an angry, even an enraged person.This book was written with the help of a unique cadre of critical readers. Rather than specialists, they are people from ordinary walks of life. They share several things in common: their professions do not require them to interact on a regular basis with aggressive