Southwest Airlines Way Gittell Jody Hoffer
Southwest Airlines Way Gittell Jody Hoffer If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry. --Thomas A. --Gerard Arpey, CEO,…
Specifikacia Southwest Airlines Way Gittell Jody Hoffer
Southwest Airlines Way Gittell Jody Hoffer
If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry. --Thomas A. --Gerard Arpey, CEO, American AirlinesThrough extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times.
The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry ProgramIn an industry with losses in the billions, Southwest Airlines has an unbroken string of 31 consecutive years of profitability. It then goes further to show how any company can foster these powerful
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