Social CRM for Dummies
Social CRM for Dummies Discover great ways to engage your customers through the social web Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper…
Specifikacia Social CRM for Dummies
Social CRM for Dummies
Discover great ways to engage your customers through the social web Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. In a friendly, easy–to–understand style, it explains how you can create new marketing communications and develop smart, applicable content that produces results from your online community. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation.
You′ll learn to use data to drive results, create social Key Performance Indicators for different busine
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