So You Want to Be Customer-Centric?: 8 Steps to Profitable Customer Relations Thys AlainPaperback

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Despite proclaiming the contrary, most businesses don't really care about their customers. Sure, they swear blind that the customer is at the heart of everything they do. But when push comes to shove,…

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So You Want to Be Customer-Centric?: 8 Steps to Profitable C...

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