Sludge: What Stops Us from Getting Things Done and What to Do about It Sunstein Cass R.
The New York Times-bestselling author of Nudge reveals how we became so burdened by red tape and unnecessary paperwork--and why we must do better. "If nudges have a mortal enemy, or perhaps the…
Specifikacia Sludge: What Stops Us from Getting Things Done and What to Do about It Sunstein Cass R.
The New York Times-bestselling author of Nudge reveals how we became so burdened by red tape and unnecessary paperwork--and why we must do better. "If nudges have a mortal enemy, or perhaps the equivalent of antimatter to matter, it's 'sludge'." --ForbesWe've all had to fight our way through administrative sludge--filling out complicated online forms, mailing in paperwork, standing in line at the motor vehicle registry. This kind of red tape is a nuisance, but, as Cass Sunstein shows in Sludge, it can also impair health, reduce growth, entrench poverty, and exacerbate inequality. Confronted by sludge, people just give up--and lose a promised outcome: a visa, a job, a permit, an educational opportunity, necessary medical help. In this lively and entertaining look at the terribleness of sludge, Sunstein explains what we