#Share: Building Social Media Word of Mouth Wood Natalie T.
#Share: Building Social Media Word of Mouth Wood Natalie T. The purpose of this book is to examine the influence of sWOM and provide guidance on how to operationalize its growing power.Each day,…
Specifikacia #Share: Building Social Media Word of Mouth Wood Natalie T.
#Share: Building Social Media Word of Mouth Wood Natalie T.
The purpose of this book is to examine the influence of sWOM and provide guidance on how to operationalize its growing power.Each day, millions of consumers venture online to search and exchange product information, seek out, and share opinions.Electronic word-of-mouth (eWOM) communication has been shown to influence consumer actions across a variety of industries. Social word of mouth (sWOM)-a subset of eWOM-has incredible reach with the potential to influence over 4.6 billion active social media consumers.The purpose of this book is to examine the influence of sWOM and provide guidance on how to operationalize its growing power. A significant portion of eWOM occurs on social media platforms.
Our goal in writing this book is to bring together industry best practices and academic research to help you construct social media content