Service Quality Regulation in Electricity Distribution and Retail - Elena Fumagalli, Luca Schiavo, Florence Delestre

This book is a comprehensive, clear, and well-organized description of applied quality regulation in the electricity sector as it is today. As a special feature, the book offers a survey of the most innovative regulatory mechanisms under proposal, in test stages, or in effect in European countries. It creates an essential bridge linking the theoretical aspects of service quality regulation with country-specific applied mechanisms.