Process Redesign for Health Care Using Lean Thinking Ben-Tovim David I.
Process Redesign for Health Care Using Lean Thinking Ben-Tovim David I. Process Redesign for Health Care Using Lean Thinking is a response to a simple, but hard to answer, question and is the result…
Specifikacia Process Redesign for Health Care Using Lean Thinking Ben-Tovim David I.
Process Redesign for Health Care Using Lean Thinking Ben-Tovim David I.
Process Redesign for Health Care Using Lean Thinking is a response to a simple, but hard to answer, question and is the result of the experiences of a working doctor who was also the chief safety and quality officer of an Australian teaching hospital. The facilities were modern, and the work load unexceptional, but the department was close to melt down. At this hospital, he observed that the Emergency Department was staff by talented, well-trained, and respected doctors and nurses.
The problem was not a lack of technical knowledge or expertise, the problem was that no one stood back and said, "what's the best way to move 200 or 300 patients a day through the complicated and varying, sequence of steps needed to sort Bad things were happening to patients, everyone was blaming each other, lots of things had been tried but nothing was getting better and no one could explain why.
Lean for the Process Industries