Practical Innovation in Government: How Front-Line Leaders Are Transforming Public-Sector Organizations Robinson Alan G.

This book is a comprehensive guide to an exciting new approach that managers at any level can use to transform their corners of government.Whether people want more government or less, everyone wants an efficient government. But a government is not a business, and this approach merely replaces old problems with new ones.In their six-year, five-country study of seventy-seven government organizations--ranging from small departments to entire states--Alan Robinson and Dean Schroeder found that the predominant private-sector approaches to improvement don't work well in the public sector, while practices that are rare in the private sector prove highly effective. Traditional thinking is that this requires a government to be run more like a business.

The highest performers they studied had attained levels of efficiency that rivaled the best private-sector companies.Rather