Mediator's Handbook Beer Jennifer E.
The classic resource for effective mediation - now fully updated and expandedThe popular Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict.Starting…
Specifikacia Mediator's Handbook Beer Jennifer E.
The classic resource for effective mediation - now fully updated and expandedThe popular Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict.Starting with a new chapter on assessing conflict and bringing people to the table, it explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution-deciding on topics, reviewing options, and testing agreements. The "Toolbox" section then details the concepts and skills a mediator needs in order to:Understand the ConflictSupport the peopleFacilitate the processGuide decision-making.The Mediator's Handbook 's emphasis is on what the mediator can do or say NOW, and on the underlying principles and core