Juran on Quality by Design Juran J. M.
Juran on Quality by Design Juran J. M. Building on the experiences of scores of companies and hundreds of managers, J.M. Employing three case examples which encompass the three major sectors of the…
Specifikacia Juran on Quality by Design Juran J. M.
Juran on Quality by Design Juran J. M.
Building on the experiences of scores of companies and hundreds of managers, J.M. Employing three case examples which encompass the three major sectors of the economy -- service, manufacturing, and support, he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals.
He cites the loss of market share, failure of products, and waste as results of poor quality planning. Quality, according to Juran, has become a prerequisite for business success. Juran provides a set of universal steps which can be used in the basic managerial process to establish quality goals, identify customers, determine customer needs, provide measurement, and develop process features and controls to improve business tactics.
The author gives new emphasis to setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations.
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