Hotel Manager's Handbook - Magnini Vincent P.
Hotel Manager's Handbook - Magnini Vincent P. This book presents techniques that reflect the vast and varied experience of the authors. With this practical, easy-to-use book, there is no need to sift…
Specifikacia Hotel Manager's Handbook - Magnini Vincent P.
Hotel Manager's Handbook - Magnini Vincent P.
This book presents techniques that reflect the vast and varied experience of the authors. With this practical, easy-to-use book, there is no need to sift through pages of narratives in order to identify actionable tactics and strategies that can be applied at the property-level. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit.
The book presents one unique and actionable customer satisfaction technique on each page--a useful feature for busy