Guide to Computer User Support for Help Desk and Support Specialists
Focuses on the informational resources and technical tools needed most to function effectively in a support position. This book helps readers learn to handle troubleshooting and problem solving,…
od 93 €
Specifikacia Guide to Computer User Support for Help Desk and Support Specialists
Focuses on the informational resources and technical tools needed most to function effectively in a support position. This book helps readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other management priorities.
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