Getting Past No : Negotiating with Difficult People - William Ury
We all want to get to yes, but what happens when the other person keeps saying no?How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past…
Specifikacia Getting Past No : Negotiating with Difficult People - William Ury
We all want to get to yes, but what happens when the other person keeps saying no?How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:STAY IN CONTROL UNDER PRESSUREDEFUSE ANGER AND HOSTILITYFIND OUT WHAT THE OTHER SIDE REALLY WANTSCOUNTER DIRTY TRICKSUSE POWER TO BRING THE OTHER SIDE BACK TO THE TABLEREACH AGREEMENTS THAT
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