Delta Business Communication Skills: Telephoning B1-B2
Telephoning works with the skills and language required to conduct successful phone calls in English.The units cover:focus on listeningmaking callsreceiving callsreceiving and leaving messagesdealing…
od 34 €
Počet strán
64
Rok vydania
2017
Specifikacia Delta Business Communication Skills: Telephoning B1-B2
Telephoning works with the skills and language required to conduct successful phone calls in English.The units cover:focus on listeningmaking callsreceiving callsreceiving and leaving messagesdealing with problemsconference callsTelephoning provides six core units, each containing these sections:"warmer" to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills."presentation and practice" of core language connected to each skill."over to you", which allows students