Communication for Constructive Workplace Conflict Jameson Jessica Katz
A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communicationCommunication for Constructive Workplace Conflict describes how daily…
Specifikacia Communication for Constructive Workplace Conflict Jameson Jessica Katz
A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communicationCommunication for Constructive Workplace Conflict describes how daily human behavior and communication can contribute to collaborative conflict management in any organization. Using the LEARN (Listening, Engaging, Acknowledging, Rapport, and Nurturing) communication framework, this practical textbook explains, analyzes, and critiques a range of individual responses to workplace friction, offers evidence-based communication strategies for effectively managing conflicts, and promotes a philosophy that builds an environment that invites active participation rather than avoidance and silence.Designed for courses teaching organizational communication and conflict management, Communication for Constructive Workplace Conflict
Communication for Engineers