Become Itilr 4 Foundation Certified in 7 Days: Understand and Prepare for the Itil Foundation Exam with Real-Life Examples Kaiser Abhinav Krishna
Chapter 1: Introduction to the new ITILChapter Goal: To introduce the new ITIL, provide context and differentiate with the version 3No of pages: 15 pagesSub -Topics1. Why ITIL 4?1. Difference between…
Specifikacia Become Itilr 4 Foundation Certified in 7 Days: Understand and Prepare for the Itil Foundation Exam with Real-Life Examples Kaiser Abhinav Krishna
Chapter 1: Introduction to the new ITILChapter Goal: To introduce the new ITIL, provide context and differentiate with the version 3No of pages: 15 pagesSub -Topics1. Why ITIL 4?1. Difference between ITIL 3 and ITIL 42. ITIL 4 Foundation Exam3. Other ITIL 4 ExamsChapter 2: Brief Overview of DevOpsChapter Goal: To introduce the DevOps frameworkNo of pages: 20 pagesSub -Topics1. Introduction to DevOps2. DevOps sections - people, process and technology3. DevOps processesChapter 3: ITIL BasicsChapter Goal: To introduce the key concepts of ITIL No of pages: 20 pagesSub -Topics1. Defining value2. Products vs services3. Concept of consumers and other stakeholders4. service relationships5. Processes and functionsChapter 4: Service Management - Four DimensionsChapter Goal: To discuss the four dimensions in detailNo of pages: 20 pagesSub - Topics 1. Organizations and people2.