ITIL 4 SPECIALIST
ITIL 4 SPECIALIST 'This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. "Create, Deliver and Support" module…
Specifikacia ITIL 4 SPECIALIST
ITIL 4 SPECIALIST
'This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. "Create, Deliver and Support" module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.
ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as
ITIL 4 SPECIALIST
ITIL® 4 Essentials
ITIL Learning Solutions E.A.
ITIL Jan van Bon
ITIL Pocketguide 2011 Edition